General Conditions

Preamble

These general conditions of sale (CGV) exclusively govern commercial relations between the micro-enterprise Daigremont, whose head office is located in Paris. at 324 rue Saint Martin, Paris 75003, and its customers for the sales and services presented on the site “https://www.daigremont-watches.com”.

Any order implies prior consultation and unreserved acceptance of these General Terms and Conditions. These are accessible at any time on the website

These General Terms and Conditions constitute the sole agreement between the parties and take precedence over any other document. Daigremont reserves the right to modify at any time. these General Conditions of Sale at any time by publishing a new version on the site. The applicable General Terms and Conditions are those in force at the time of writing. the date of the order.

ARTICLE 2: PRODUCTS

In accordance with the provisions of article L. 111-1 of the Consumer Code, the company Daigremont presents on its site the essential characteristics of the products it offers to customers. the sale.

The products presented by the company Daigremont are offered and delivered while stocks last.

Daigremont are only given to indicative title and cannot constitute a contractual commitment of the company. Daigremont guaranteeing perfect similarity between the product ordered and the product ordered. and the product represented

ARTICLE 3: ORDERS

The customer selects one or more products from among those offered. for sale and presented on the site. The customer must then place the product(s) in the shopping cart by clicking on the « add to cart ».

The customer can access the summary of the products in the basket at any time. at any time before final validation of the order in order to correct any errors in data entry.

Only after checking the acceptance box of the general conditions of sale and confirmation of the accuracy of the information provided that the order is registered. This acceptance of the order becomes final by clicking on the « Order ».

The company Daigremont acknowledges receipt of the customer's order as soon as possible in the form of an electronic mail summarizing the purchases sent to the customer. à the electronic address indicated by the customer when validating the order.

As soon as the product is in stock, the order will be executed within five (5) working days at the latest. counting from the day following that on which the customer has passed his order. In the event that, regardless of the will of Daigremont, the product ordered would be unavailable, the customer will be informed accordingly. as soon as possible. The customer will have the possibility of to modify or cancel your order at any time any time before receipt of the package, regardless of the delivery time.

The customer will then have the choice between requesting an exchange of the product within fifteen (15) days of receipt or receiving a refund.

When recording the customer's personal data, the customer must ensure the accuracy and completeness of the information. of the mandatory data it provides. In case of error in the wording of the recipient's contact details, Daigremont cannot be held responsible for the impossibility of receiving the details of the recipient. to deliver the product.

ITEM 4: PRICE

Prices are indicated in euros, all taxes included.

The value added tax is that in force on French territory on the day of the order. Any change in the applicable rate may be reflected in the applicable rate. on the price of the products.

In the case of a shipment outside the European Union and the French Overseas Territories, taxes may be charged to your country. receipt of the package by the customer. These taxes, which depend on the country, remain at your discretion. the customer's responsibility. It belongs and is recommended It is up to the customer to carry out the necessary checks and procedures before validating the order.

Payment in full. The price must be realized in advance. at the time of ordering. À At no time can the amounts paid be considered as deposits or deposits.

The company Daigremont cannot be bound by the display of an incorrect price. or obviously derisory, whatever the reason.

Daigremont reserves the right to modify its prices at any time. at any time, it being understood that the products will be invoiced on the basis of the prices in effect at the time of the order.

ARTICLE 5: PAYMENT

The products are payable in euros on the day the order summary is validated by the customer.

The company Daigremont will not be required to deliver the products ordered by the customer if the price has not been agreed. paid fully in advance. Daigremont will remain the owner of the products ordered until full payment of the price, it being understood that the transfer of risks takes place at the discretion of the buyer. delivery of products.

Allowed online payment methods are:

Bank cards (VISA, MASTERCARD, AMERICAN EXPRESS)
Payment via SumUp

The client gains access to the a space dedicated to provided by SumUp, which ensures security. and recording the payment order. À In this regard, the customer expressly acknowledges that the communication of his bank card number to Daigremont via SumUp constitutes authorization to debit your account. competition from the products ordered.

Whatever the payment method used, Daigremont will cover occasional bank charges incurred by the payment, within the limit of the management fees charged by SumUp. Any other charges, for whatever reason, will be charged to you separately. to the customer.

Daigremont reserves the right to suspend all order management and delivery in the event of refusal of authorization for payment by credit card from officially accredited organizations or in the event of non-payment. Daigremont reserves the right to refuse to make a delivery or to honor an order from a customer who has not paid. totally or partially a previous order or with which a payment dispute is being administered.

Daigremont reserves the right to cancel any order when the customer's IP address is located in a country different from the billing and/or delivery address.

In certain exceptional circumstances, Daigremont reserves the right to cancel a sale after receipt of payment. These circumstances may include, but are not limited to: :

Out of stock: Despite this Due to our efforts to maintain accurate inventory, some items may become unavailable after you order. In this case, we will cancel the sale and provide a full refund of your payment.
Errore Price: In the event of a typographical error or technical problem resulting in the display of an incorrect price for a product, we reserve the right to cancel the sale. We will contact you to inform you of this error and give you the opportunity to correct it. to confirm the order at the correct price or cancel free of charge.
Fraud or Criminal Activity Suspicious: To protect the security of of our customers and prevent any activity fraudulent, we reserve the right to cancel any suspicious order. If your order is canceled for this reason, we will contact you for additional information to resolve the issue.

The computerized records, kept in the computer systems of the company, Daigremont under reasonable security conditions, will be considered as proof of communications, orders and payments made between the parties. Archiving of purchase orders and invoices is carried out automatically. on a reliable and durable support that can be produced on demand. title of proof.

ARTICLE 6: DELIVERY

À Upon receipt of the order, the customer is required to check compliance with the order. of products received with the order placed. The customer must report any anomaly concerning delivery, particularly in the event of a damaged package. (missing or damaged products), within three (3) days following receipt of the products to the carrier and to the carrier. Daigremont. Any claim made beyond this of three (3) days following receipt of the products will not be taken into account and liability de Daigremont cannot be hired under any circumstances. The client may be brought to, at any time, at the request of Daigremont, at the request of Daigremont, return the non-compliant or damaged product. The return is made by post at the customer's expense. Daigremont reserves the right to refuse to serve a subsequent order in the event of abnormal or abusive returns from the customer.

If the order is not delivered within twenty-one (21) days to from the date of validation of the order, the customer will have the possibility of to terminate the contract, in which case Daigremont will reimburse the sums paid. If this delay or failure is justified, or attributable either to the customer, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure as defined by the regulations, in accordance with Article L. 121-20-3 of the Consumer Code, the fault will not be attributable to the Daigremont.

The company Daigremont cannot be held responsible for delivery delays due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike of postal services and means of transport and/or communication).

For postal shipments, the customer will be able to follow the delivery of their package online, via a number which will be provided by email upon confirmation of dispatch and which the customer can find in their account, under my orders. If you have a problem, you can contact the company. Daigremont at the following address: https://www.daigremont-watches.com/contact

Except in special cases or unavailability. of one or more products, delivery is made in one go.

ARTICLE 7: RIGHT OF WITHDRAWAL

In accordance with the law, the customer has a period of fourteen (14) days to comply with the law. from the date the package is shipped to inform the company of the shipment date. Daigremont of its decision to retract, whatever the reason. In order for the customer to request an exchange or refund (without penalties) of the product(s), the product(s) must be returned by the customer in their original packaging and in perfect condition. The customer must attach to the returned product a copy of the invoice or any other element allowing the identification of the order in question and its holder.

Items returned incomplete, damaged, damaged, deteriorated or soiled by the customer will not be returned Refunded or exchanged. All products that have been approved Worn items cannot be returned. Only the identified customer as such with society. Daigremont may exercise this right, at any time. the exclusion of any other person, and in particular the person receiving the delivery.

The return address is:

Daigremont Return service

XXXXXX XXXXX

It is understood that transport costs and risks are at your own expense. the customer's responsibility. All refunds are made within fourteen (14) days of the return of the package.

ARTICLE 8: COMMERCIAL GUARANTEE

Daigremont's commercial warranty applies to all products. all products offered on our site, at no additional cost.

This commercial warranty applies to from the date of purchase, attested by a certificate of authenticity. and warranty that accompanies our products. The 3 year warranty (parts and labor) applies to this product. normal use. It does not cover wear due to wear and tear. usage. Breakages or deformations resulting from an accidental circumstance or shock or from use not in accordance with the instructions provided are not considered normal use.

ARTICLE 9: LEGAL GUARANTEE

Regardless of the contractual guarantees above, the seller remains liable for any lack of conformity with the product. goods sold in accordance with articles L. 217-4 et seq. of the Consumer Code:

The customer has a period of two years to return the product. counting from the delivery of the goods to act;
The customer can choose between repairing or replacing the goods, subject to the cost conditions provided for in the purchase price. Article L. 217-9 of the Consumer Code;
For a period of two years at From the date of delivery of the goods, the customer is exempted from payment. to provide proof of non-compliance goods to the contract.

It also remains required to be respected. the legal guarantee against hidden defects of articles 1641 et seq. of the Civil Code for which you also have direct recourse against the seller.

"Legal guarantee of conformity" (extract from the consumer code) L. 217-4. "The seller is required to deliver goods that comply with the contract and is responsible for any lack of conformity. existing at the time of delivery. It also responds to non-compliance issues. resulting from packaging, assembly instructions or installation where this has been corrected. upgrade his responsibility by the contract or has been carried out under his responsibility. L. 217-5. "The property complies with the contract: 1° If it is fit for use the usually expected use of similar property and, where applicable:

if it matches the description given by the seller and possesses the qualities that the latter presented to the seller. to the buyer in the form of a sample or model;
if it presents the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, by the producer or by his representative, particularly in advertising. or labeling; 2° Or if it presents the characteristics defined by mutual agreement by the parties or if it is suitable for use by the parties. any special use sought after by the buyer, worn à the knowledge of the seller and accepted by this one" L. 217-9. "In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller cannot proceed according to the buyer's choice if this choice results in a manifestly disproportionate cost. compared to the other option, having regard to the value of the property or the importance of the defect. In this case, the seller is required to proceed, unless impossible, according to the method not chosen by the buyer. L. 211-12. "The action resulting from the lack of conformity with the is prescribed after two years; from the delivery of the property.

"On the guarantee of defects in the thing sold" (extract from the civil code) "The seller is bound by the guarantee" due to hidden defects in the thing sold which make it unfit for sale. the use for which it is intended, or whichreduce this use so much that the buyer would not have acquired it, or would not have given it away. than a lower price, if he had known them. 1648 para. 1. Action resulting from fatal defects must be brought by the purchaser within a period of two years from the date of purchase. from the discovery of the defect.

For the application of legal guarantees, you can send us an e-mail at contact@daigremont-watches.com or write to us at the address given at Article 7.

ARTICLE 10: APPLICABLE LAW AND JURISDICTION

These general conditions of sale are subject to French law.

Any dispute will be handled by the Court. before the courts within the jurisdiction of the Daigremont head office. In the event of a dispute or complaint, the customer will contact the customer as a priority. à Daigremont to obtain an amicable solution.

ARTICLE 11: PARTIAL NON-VALIDATION

If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.

ARTICLE 12: DATA PROCESSING AND FREEDOM

Information and data concerning the customer are strictly necessary for order management, the execution and monitoring of commercial relationships, as well as internal statistics. The name, first name and postal address are necessary for sending packages. Email address and phone number make it easy to track orders and easily contact the customer when needed.

The site www.daigremont-watches.com has been the subject of a declaration to the CNIL under the receipt number "XXXXXXXX".

This data may be transmitted to the companies involved in these relationships (such as those responsible for the execution of services and orders) for their management, their execution, processing and payment. This data is also kept at your disposal. for security, identification, improvement purposes